Ana

SERVICE DELIVERY

Delivery, Production, Quality

SERVICE DELIVERY/PROD/QUALITY

The Service Delivery Manager is responsible for production control and ensuring and monitoring effective service continuity:

  • Optimize the user experience
  • Manage migrations (cloud/native cloud)
  • Analyze changes in performance
  • Control costs and justify investments
  • Support users
  • Analyze uses
  • Define latent problems
  • Be able to interpret data
  • Produce operational reports