NETWORKS, APPS, INFRASTRUCTURE,

A GLOBAL MONITORING.

Enhance your digital performance monitoring

 

Challenge service levels

Check the contractual commitments (SLA) of your suppliers

  • Support on request, with your suppliers and customers
  • Assistance in improving service quality (ITIL – CSI process)
  • The view on reaching and exceeding thresholds (SLO – Service Level Objectives)
  • Checking compliance with the global or local SLA (Service Level Agreement) (time zone)
  • Availability rates
  • Global performance monitoring APM (Application Performance Management), NPM (Network Performance Management), and infrastructure.

 

Manage Cloud migrations

Measure the performance of your networks and/or applications in the Cloud

  • Invoice the performance of each service
  • To have an inventory of the services provided before migration
  • Performance management dashboard: before, during and after migration
  • Benefit from an assistance to the acceptance during a migration
  • Put in relation within the user club similar experiences in order to illustrate in a quantified way the “it was better before”!

 

Optimize Capacity

A vision of the uses and capacity of the networks on all your sites

  • How many users are connected to my application?
  • What is the load of my application: number of mails, documents…?
  • Traffic analysis: Who is using my network bandwidth, by local computer, by remote site, by application, by cloud service
  • What is the footprint of my application on the network?
  • Is my application using the right network path?

 

Billing application problems

Make sure your apps get the best performance with custom scripts

  • Validate that all application requirements continue to be met (APM – Application Performance Management)
  • Monitor or detect an increase in load
  • Standardize actual user response times
  • Achieve and monitor acceptable end-user timelines
  • Detecting the use of shadow applications

 

Validated use cases

From the performance of collaborative SaaS applications to the network load of a remote site, the possibilities are wide with the MIP solution.

  • User experience : Focus on the efficiency of users at their workstations.
  • Be proactive : Speed up problem resolution by the service desk via screenshots and videos.
  • Benchmark : Comparison of your results thanks to our internal studies and the expertise of our teams.
  • Gain visibility : Citrix, 100% Cloud, Hybrid Cloud, On-Premise, whatever your architecture.

 

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