Digital Experience Monitoring
"DEM - APM"

Implement a relevant measurement strategy that reflects your users’ experience.

A platform developed to understand the performance of your Information System from a user perspective.

Factualize user experience

Thanks to screenshots and incident video replays, you can optimize diagnosis and therefore resolution. For applications or networks, the unified view facilitates communication between IT teams.

Realistic measures

Application scenarios realized in your users’ real environment, by considering GPOs, proxies, operating system, and even 3G/4G network mobility.

ANALYZE APPLICATION PERFORMANCE

SaaS, on-premise, or developed in-house, you measure the performance of all your applications. Analyze time by step, items loading details, and measure from datacenter and on site. Are you planning a Cloud migration? Assure it and control results!

Include legacy

Legacy must be maintained during digital transformation projects, and therefore respond to user needs. We offer heavy customer measurements, tests via citrix, TSE,…

Challenge your suppliers

To simplify discussions with your suppliers, we implement measures in line with your service contracts to collect relevant metrics and tangible facts.

Factualize user experience

Thanks to screenshots and incident video replays, you can optimize diagnosis and therefore resolution. For applications or networks, the unified view facilitates communication between IT teams.

Realistic measures

Application scenarios realized in your users’ real environment, by considering GPOs, proxies, operating system, and even 3G/4G network mobility.

ANALYZE APPLICATION PERFORMANCE

SaaS, on-premise, or developed in-house, you measure the performance of all your applications. Analyze time by step, items loading details, and measure from datacenter and on site. Are you planning a Cloud migration? Assure it and control results!

Include legacy

Legacy must be maintained during digital transformation projects, and therefore respond to user needs. We offer heavy customer measurements, tests via citrix, TSE,…

Challenge your suppliers

To simplify discussions with your suppliers, we implement measures in line with your service contracts to collect relevant metrics and tangible facts.

Full integration with your IS

Thanks to the REST API, your existing applications can consume the data. This means that you can use your measurement results as you wish.

Dashboards customized to each Digital Experience Monitoring needs

Monitoring :

  • Dashview: real time, temporal slider
  • SmartAlerts: email, sms, API
  • Incident Management: SLA, alert impact, autorestart measures
  • Responsive and customized Widgets

Reporting : 

  • Investigation tools: graphs, states, détails, logs, statistics
  • SmartReports: SLA, morning checks, business reports

Decisional :

  • BI report: consolidated vision, dimensional analysis
  • DataMart: self-BI, configurable graphics

Flexibility

A natural integration of our services into your current and future organization.

Security

A hosting of the portal in France in compliance with GDPR.
On-premise on demand.

Discretion

A non-intrusive monitoring solution for your production activities.

Freedom

You are the owner of your data and reports. Enjoy a reversibility clause.

DISCOVER A FULL MONITORING

The global supervision platform APM / NPM / DEM.