Performance analysis and crisis management

Did you know that 70% of employees are disengaged*? How can you make action meaningful, particularly in times of crisis? How can you ensure your teams are united and the company’s image remains stable during a reorganization, transition or merger?

Itil

ITIL Method and Governance

Digital performance accounts for half of a company’s success. So how can you achieve this essential performance? How does successful governance help to achieve it? And what if ITIL best practices could enable you to achieve your objectives?

L’analyse de la performance au cœur de la gouvernance

Performance analysis at the heart of governance

1 minute: that’s the maximum amount of patience in the digital world. Make users wait any longer than that and they move on. Digital performance includes measuring application performance and user experience through to governance.

Ressenti utilisateur et transformation digitale

User experience and digital transformation

The new holy grail for companies is the user experience. Hyperconnectivity has made us impatient, demanding consumers. We want to have remarkable and memorable experiences at all costs. We have even entered what we call the experience economy.

Optimize your business by managing business applications

Optimize your business by managing business applications. We have identified 5 key points for managing their performance.

Le Service Managé : une solution d’externalisation avantageuse

Managed Service: a beneficial outsourcing solution

IT decision makers are increasingly inclined to choose outsourcing due to its financial and human benefits for the company and its employees. Here are some good reasons to choose a managed service.

IT incidents in companies

Virus, hardware fault, human error… 2016 had its fair share of IT incidents. How much does this cost? Causes and consequences of the main scourge affecting IS departments.

Sodexo a choisi Maltem Insight Performance pour monitorer ses performances IT

Sodexo chose Maltem Insight Performance to monitor its IT performance

Feedback interview   Sodexo, world leader in quality of life services, has been a flagship customer of Maltem Insight Performance (MIP) for 6 years. So why did this listed multinational company choose to outsource IT performance monitoring? Global Network & Telecom Director Cyril Briard tells us his view of this fully transparent outsourcing model.   […]

Service managé : quelle solution pour optimiser son ROI ?

Managed service: which solution for optimizing ROI?

Faced with the numerous challenges of digital transformation, IT decision makers often have to choose between facilities management or potentially uncontrolled recruitment.

Alaloop has a make-over to become… Maltem Insight Performance

Alaloop is completing its transformation in the group and changing its name to Maltem Insight Performance. The third subsidiary of the Maltem group is bold and attentive to the complex problems of the IT and Business decision makers it helps with their digital transformation on a daily basis.