1 minute: that’s the maximum amount of patience in the digital world. Make users wait any longer than that and they move on. In other words, creating the perfect digital experience is a question of survival for a company. Digital performance includes measuring application performance and user experience through to governance.
The new holy grail for companies is the user experience. Hyperconnectivity has made us impatient, demanding consumers. We want to have remarkable and memorable experiences at all costs. We have even entered what we call the experience economy. So how can you ensure your customers have a successful experience?
Why is application performance measurement necessary but inadequate? Because although the measurement informs us, it does not enable us to interpret or anticipate. The ultimate aim of an information system is to aid growth by ensuring the right decisions are made at the right time.
We wanted to talk to you about the strong connection between you and your CRM. MIP can give you 3 good reasons to love it!
IT decision makers are increasingly inclined to choose outsourcing due to its financial and human benefits for the company and its employees. Here are some good reasons to choose a managed service.
Faced with the numerous challenges of digital transformation, IT decision makers often have to choose between facilities management or potentially uncontrolled recruitment. When they choose to outsource performance monitoring, it may be difficult to make sense of the services on offer and/or software solutions available. So what guarantees a better return on investment? We take a look in this article.