Three secrets to the perfect love affair with your CRM
The CRM knows that gaining influence and winning over your customers is important to you so it helps you to monitor their every move (website, call center, social networks) and precisely analyze their expectations.
Application scripts and digital transformation: our expert’s point of view
Application scripts are key tools for IT performance monitoring, particularly when it comes to the digital transformation of companies. They are essential for testing the transition from thick clients (local) to thin clients (web).
Sodexo chose Maltem Insight Performance to monitor its IT performance
Feedback interview Sodexo, world leader in quality of life services, has been a flagship customer of Maltem Insight Performance (MIP) for 6 years. So why did this listed multinational company choose to outsource IT performance monitoring? Global Network & Telecom Director Cyril Briard tells us his view of this fully transparent outsourcing model. […]
Application performance analysis in industry
Why is application performance measurement necessary but inadequate? Because although the measurement informs us, it does not enable us to interpret or anticipate. The ultimate aim of an information system is to aid growth by ensuring the right decisions are made at the right time. Imagine your trucks are stuck at the garage because they […]
Cloud performance management: successfully help your users with the digital transformation process
Your users are now your customers. Are you studying these new projects or working with production on cloud services? If so, he is your man.