Define latent problems

Define latent problems

“Anticipate latent problems to ensure peace of mind”



In order to be addressed, latent problems need to be logged. It is rare that a critical fault could not have been predicted or detected beforehand.“If I’d known” should not be in your vocabulary. As recommended by ITIL best practices, preventive measures must be put in place to eradicate the cause of potential problems and to:

  • Check that all the application prerequisites are still being met (APM – Application Performance Management)
  • Monitor or detect load increases
  • Standardize actual user response times
  • Ensure and monitor acceptable end user times
  • Detect shadow application use